BCL has a team of highly experienced and trained professionals who carry forward the traditions and values in service BCL established when it was formed in 1976 in joint venture with Cable & Wireless, UK. These service capabilities are extremely well founded as BCL started life as an engineering support company to Etisalat (formerly Emirtel), as part of Cable & Wireless' ongoing responsibilities on handing over management of Emirtel, the UAE telephone company.

BCL's well-equipped workshop facilities have constantly adapted to the rapid changes in technology that have taken place ensuring that every new product handled by BCL is fully supported.

Everyone claims to understand the importance of quality support and maintenance; BCL practices what it preaches.